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Website information

Accessibility statement

PrimeInsuranceUK aims to make its insurance information usable by as many people as possible, including people who use assistive technology.

Our approach

We aim to use clear language, meaningful headings, descriptive link text, keyboard-accessible navigation and text alternatives for informative images. Some older pages or embedded tools may not yet meet every accessibility need.

Tell us about an accessibility problem

If you encounter a barrier, please contact us and include the page URL, what you were trying to do, and the assistive technology or browser involved (if you are comfortable sharing it). We will review the issue and consider a suitable improvement or alternative.

Request information in another format

You can ask us to provide website information in a more accessible format. We will explain what we can reasonably provide.

Contact

Use our contact page to report an accessibility issue or request help.

Last reviewed: October 2026. This statement describes our intended approach; it is not a claim that every page has been independently tested against WCAG.